Resultados de la búsqueda: 4 vacantes
...knowledge of at least 1 automated call distribution system (Twilio, Avaya CMS, RingCentral, etc)
Preferred Proficiency in the use of Salesforce and dialer routing tools
Other Skills
Proficient English speaking-listening-writing skills
Keen attention to detail and...
...also experiencing litigation
• Review and upload documentation provided by the client to the appropriate location
• Utilize Salesforce customer relationship management software to facilitate the process of responding to customer emails, calls, SMS and chats to addressing...
...and exceeding targets
Tech-savvy and Advanced proficiency in G-Suite / MS-Office with working knowledge of CRM platforms (e.g. Salesforce)
Experience tracking relevant KPIs (e.g. customer satisfaction)
A customer-oriented attitude
Excellent communication and...
...Experience tracking relevant KPIs (e.g. customer satisfaction)
Proficient in MS Office, with working knowledge of CRM platforms (e.g. Salesforce)
A customer-oriented attitude
Excellent communication and negotiation skills
Problem-solving aptitude
Ability to work...