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- ...Remote Customer Experience Coordinator to join our virtual support team. In this role, you will work closely with clients via email, chat, and phone, helping them navigate services, confirm details, and provide tailored guidance based on their needs. You will play a key...ChatTrabajo remotoPago diario
- ...turn your love of travel into a career where the world becomes both your office and your inspiration. ️ What You’ll Do Chat with clients about their dream travels (yes, your love for exploring finally counts as work). Craft custom itineraries that make...ChatTrabajo remotoTrabajar en la oficina
- ...monitoring of service levels and site performance during the day to ensure effective management of the incoming and outbound phone, chat, and email volume. The position will have high visibility to all the operations teams. Responsibilities: Time administration...ChatTiempo completoTrabajar en la oficinaTurno de noche
- ...who loves travel, we want to hear from you. Key Responsibilities Act as the first line of support for clients via email, chat, and phone regarding their travel plans. Process booking modifications, flight cancellations, and special accommodation requests...ChatTrabajo remotoHorario flexible
- ..., mentor, and motivate a team of customer service representatives. Provide exceptional customer support across various channels (chat, social media, email, phone). Handle escalated customer issues and resolve complex problems. Conduct regular performance evaluations...ChatTiempo completoTrabajar en la oficinaTurno de noche
- ...telephony systems. Advanced proficiency in Microsoft Excel/Google Sheets. Experience managing multiple communication channels (chat, social media, email, phone). Sales or e-commerce experience and understanding of sales metrics are a plus. Ability to...ChatTrabajar en la oficinaTurno de noche
- ...with confidence. About the Role As a Happiness Engineer (HE) , your mission is to support customers via email and live chat , while collaborating closely with teammates through Slack in a fully distributed environment. You will play a key role in delivering...ChatTiempo completo
- ...managing requests, and helping travelers feel confident and prepared. Key Responsibilities Provide assistance through email, chat, and phone communication Help with itinerary changes, updates, and general travel questions Provide destination and...ChatTrabajo remoto
- ...nuevos sistemas (CRM/ERP/dialer). Valoramos conocimientos en Power BI/Tableau, automatizaciones, experiencia en entornos multicanal (voz/chat/email/WhatsApp) y multisitio/multizona. La experiencia en estrategias intradiarias (reforecast, cross-killing, desvío de llamadas) y...ChatSalario mensualIndefinidoLunes a viernes
PRECCS SRL
Santo Domingo de Guzmán7 días atrás - ...Realización de webinars en vivo (una o dos veces por semana). Chats con los estudiantes. Sesiones de codificación en vivo (una... ...La comunicación con los estudiantes se realiza a través de chat . ⌛ Este rol es flexible y requiere aproximadamente 30 horas...ChatTiempo parcialAprendizPrácticaTrabajar en la oficinaRemotoInicio inmediato1 día a la semana2 días a la semana12 horas
- ...sure customer issues are resolved - Helping users navigate the website and their account - Communicating with customers via email, chat, and voice What we're looking for: - You have strong written and verbal comprehension - You're reliable and consistent - You...ChatContratistaTiempo completoContratoTrabajar en la oficina
RPM BPO
Santo Domingo de Guzmán5 días atrás - ..., mentor, and motivate a team of customer service representatives. Provide exceptional customer support across various channels (chat, social media, email, phone). Handle escalated customer issues and resolve complex problems. Conduct regular performance evaluations...ChatTiempo completoTrabajar en la oficinaTurno de noche
- ...nuevos sistemas (CRM/ERP/dialer). Valoramos conocimientos en Power BI/Tableau, automatizaciones, experiencia en entornos multicanal (voz/chat/email/WhatsApp) y multisitio/multizona. La experiencia en estrategias intradiarias (reforecast, cross-killing, desvío de llamadas...ChatSalario mensualIndefinidoTiempo completoLunes a viernes
Preccs
Santo Domingo de Guzmán5 días atrás - ...for you. What You'll Do As a Customer Service Representative , your role may include: Answering inbound or outbound calls, chats, or emails from customers Following scripts to deliver consistent, high-quality service Resolving questions related to...ChatTiempo completoTrabajar en la oficina
RD$45 000 - RD$55 000 por mes
...deseen pagar a las diferentes agencias de cobranza. *Responder con prontitud a las consultas de los clientes por correo electrónico, chat, teléfono. *Escalar de inmediato las quejas o problemas graves que no esté capacitado para abordar. *Establecer contacto con todas...ChatIndefinidoTiempo completoTrabajar en la oficinaInicio inmediatoLunes a viernesPreccs
Santo Domingo de GuzmánHace un mes- ...live support. ● Architect scalable workflows across multi-brand, multi-language, and multi-channel environments (Support, Talk, Chat, Guide, Explore, Sell). ● Develop and manage business rules, triggers, automations, SLAs, and custom roles aligned with client...ChatTrabajo remotoTiempo completoTrabajar en la oficinaTurno de noche
- ..., which may include sales, customer service, or back-office support duties. This multifaceted role entails handling phone calls, or chats, or business processing tasks with precision and professionalism. We expect you to deliver outstanding customer service or meet sales...ChatTiempo completoTrabajar en la oficina
VoiceTeam
Santiago de los Caballeros10 días atrás - ...point of contact for customers, addressing inquiries, resolving issues, and delivering high-quality support across phone, email, and chat channels. This role requires excellent communication skills, a solutions-oriented mindset, and the ability to maintain...ChatContratistaTiempo completoRemoto
- ...Funciones principales: • Atender consultas de clientes en ingles en su mayoría algunos en español, por distintos canales (telefónico, chat o redes). • Asesorar sobre productos, cuidado personal y perfumes según las necesidades del cliente. • Gestionar pedidos,...ChatDesde casa
ATLANTICA SEGUROS
Santo Domingo de Guzmán26 días atrás - A Customer Service Agent is responsible for assisting customers by providing information, resolving issues, and ensuring a positive experience. They handle inquiries through phone, chat, or email while maintaining professionalism, empathy, and efficiency.ChatTiempo completo
Sourcing x
Santo Domingo de GuzmánHace un mes - ...empathetic, and solution-focused communication. Key responsibilities include: Handling inbound and/or outbound calls, emails, or chats in English Assisting customers with questions related to products, services, or accounts Managing payment follow-ups,...ChatTiempo completo
Advensus
Santo Domingo de GuzmánHace un mes RD$1 - RD$2 por mes
...Manage different queues of inbound phone calls, emails, and chats in English and Spanish, taking complete ownership of each interaction... ...default. THIS ROLE MAY NOT BE A FIT IF • Prefer email or chat-based support over live phone interactions. • You are uncomfortable...ChatTiempo completoDesde casaRemotoInicio inmediatoTrabajo por turnos- ...established procedures; reporting malfunctions. Take calls or chats as needed. Essential Skills And Experience Prior... ...relations. Ability to overcome objections. Customer focus. Chat and Voice skills. Product knowledge. Ability to multi-task...ChatTrabajar en la oficina
- ...clase mundial. Actuarás como el primer punto de contacto, atendiendo llamadas telefónicas entrantes, y asistiendo a los clientes por chat y correo electrónico. Este puesto te brindará la oportunidad de apoyar y proporcionar un valor tangible a nuestra comunidad en...ChatPor horaAprendizPrácticaTiempo completoFin de semana
- ...Responsabilidades: - Atender y resolver consultas de clientes a través de diferentes canales (teléfono, correo electrónico, chat en línea). - Mantener un registro de interacciones con los clientes y actualizar la base de datos según sea necesario. - Colaborar...Chat
- ...customer relationships. Key Responsibilities Customer Support and Issue Resolution: Respond to incoming calls, emails, or chat messages from customers professionally and courteously. Address customer inquiries, concerns, and complaints promptly and effectively...ChatTrabajo por turnos
RD$53 - RD$70 por hora
...(CSR) acts as the primary point of contact, providing support, information, and issue resolution to customers via phone, email, or chat. Key responsibilities include answering product questions, processing orders, managing complaints with empathy, and maintaining accurate...ChatTrabajo remotoTiempo completoTrabajar en la oficinaDesde casaCoating Concepts
Teletrabajo29 días atrás
