VP of Operations

Company Overview:

One Park Financial (OPF) is a leading Financial Technology company dedicated to empowering small businesses by connecting them with flexible financing and funding options. Our mission is to provide entrepreneurs with the working capital they need to elevate their businesses. At OPF, we believe in working with high-performing individuals who are ready to play an integral part in our company's expansion — because our success hinges on our people.

Why Join Us?

At OPF, we foster a dynamic and inclusive company culture that emphasizes collaboration, innovation, and personal growth. Our team is composed of passionate, driven individuals who are committed to making a difference. Here’s what you can expect when you join our team:

• Innovative Environment: Work with cutting-edge technology and be part of a team that is constantly pushing the boundaries of fintech.
• Professional Growth: We invest in our employees’ growth with continuous learning opportunities, training programs, and career advancement paths.
• Supportive Culture: Enjoy a supportive and inclusive work environment where your ideas are valued, and your contributions make a real impact.
• Community Focus: Be part of a company that understands the importance of small and mid-sized businesses to their communities and the nation’s financial health.
• High-Performing Team: Join a team of badasses who are committed to excellence and are integral to our company's expansion and success.

About the Role

One Park Financial is seeking a Vice President of Operations to serve as the senior-most leader of our sales organization in Santo Domingo. This is an executive role responsible for the overall health, direction, and output of OPF's sales operation — overseeing a multi-tiered leadership structure that includes Directors, Senior Managers, and their respective teams.

The VP of Operations owns the performance culture of the entire sales floor: from the systems and frameworks that govern how we measure success, to the leadership pipeline that ensures we always have the talent to sustain it. This person is a strategic partner to the C-suite, a builder of world-class sales organizations, and a hands-on executive who leads by example.

We are looking for someone who has done this before — who has scaled sales teams, built performance infrastructure from the ground up, and knows what it takes to maintain excellence at speed and volume in a high-growth environment.

Responsibilities

• Own the full performance trajectory of our sales organization — setting the vision, establishing standards, and holding the leadership team accountable to results.
• Lead a multi-layered sales leadership structure (Directors, Senior Managers, Managers) and develop each level into stronger, more capable leaders.
• Design and own the company-wide sales performance architecture: KPIs, performance tiers, compensation frameworks, coaching systems, and accountability structures.
• Partner with the executive team and C-suite to translate company revenue goals into operational sales strategies, headcount plans, and performance roadmaps.
• Drive continuous improvement across all sales metrics — conversion rates, pipeline velocity, rep productivity, ramp times, and retention — through data-led decisions and structural interventions.
• Build and sustain a high-performance, high-accountability culture that balances urgency with development, and results with people investment.
• Oversee the sales training and enablement function, ensuring every rep and manager has the skills, tools, and knowledge to perform at their peak.
• Lead cross-functional initiatives with Operations, Technology, Finance, and Business Development to ensure the sales organization is equipped, aligned, and efficient.
• Establish and monitor forecasting and reporting standards to provide executive leadership with reliable, real-time visibility into sales health.
• Represent our sales organization in global leadership forums, strategic planning sessions, and board-level reporting as required.
• Serve as the final decision-maker on escalations, performance actions, and organizational design within the sales function.

Requirements

• 10+ years of progressive experience in sales, with at least 5 years in senior or executive sales leadership roles.

• Proven experience building and scaling high-performance sales organizations — ideally in a high-volume outbound or fintech environment.
• Track record of leading leaders: managing Directors and Senior Managers, not just individual contributors or front-line managers.
• Deep expertise in sales performance systems — scorecards, incentive design, pipeline management, forecasting, and talent development frameworks.
• Exceptional strategic thinking with the ability to translate vision into execution across a large, multi-tiered organization.
• Executive-level communication skills — able to present clearly and credibly to C-suite, board stakeholders, and international teams.
• Advanced English required (fully bilingual — English and Spanish).
• Strong analytical ability — experienced with CRM platforms, BI tools, and performance dashboards at an organizational level.
• Bachelor's degree in Business, Management, Finance, or related field required; MBA or equivalent strongly preferred.
• Experience in financial services, fintech, alternative lending, or merchant cash advance preferred.

Preferred Qualifications

• Experience managing a large-scale sales operation in a nearshore or offshore environment in coordination with a U.S.-based headquarters.
• Background in organizational design, sales compensation strategy, or talent architecture.
• Familiarity with regulatory frameworks applicable to financial services sales organizations.

Benefits

• Competitive salary
• Performance-based incentives
• Health insurance
• Growth and development opportunities
• Dynamic and collaborative work environment
• Company events and team-building activities