- Para esta posición, es imprescindible contar con 2 a 4 años de experiencia en Workforce Management, dominio avanzado de Excel (incluyendo Power Query), conocimientos básicos de Erlang C y KPIs operativos. Adicionalmente, se requiere un nivel de inglés B2+ y experiencia...SugeridoSalario mensualIndefinidoTiempo completoLunes a viernes
Preccs
Santo Domingo de Guzmán28 días atrás - Para esta posición, es imprescindible contar con 2 a 4 años de experiencia en Workforce Management, dominio avanzado de Excel (incluyendo Power Query), conocimientos básicos de Erlang C y KPIs operativos. Adicionalmente, se requiere un nivel de inglés B2+ y experiencia...SugeridoSalario mensualIndefinidoLunes a viernes
PRECCS SRL
Santo Domingo de Guzmán29 días atrás - ...call center operation, experience in call center or BPO environments is considered a strong advantage due to the similarities in workforce scale, performance management rigor, structured KPIs, and operational discipline. Preference will be given to candidates who...SugeridoTiempo completo
- ...review team KPIs (AHT, CSAT, FCR, etc.) Ability to manage staffing adherence, quality audits, and productivity tools Skilled in workforce tools (e.g., Zendesk, Salesforce, Assembled, Five9, NICE) Comfortable managing SOPs, workflow updates, and issue escalation...SugeridoTiempo completoTrabajar en la oficinaTurno de noche
- ...professionals across the Americas with meaningful opportunities at U.S. companies. We specialize in remote recruitment, HR operations, and workforce solutions, with a strong focus on transparency, support, and long-term success. At BA , you're never just a placement, you're...SugeridoTiempo completoRemoto
- ...tools and training resources to educate sales associates on winning catering solutions. • Champions leadership development and workforce planning priorities by assessing, selecting, retaining and developing diverse, high-caliber talent that can lead the organization...SugeridoTiempo completoContratoTrabajar en la oficinaTurno de tarde
- ...Position Summary: Horatio is looking to hire an RTA (Real-Time Analyst) to be part of the Workforce Management team. The RTA will be responsible for real-time monitoring of service levels and site performance during the day to ensure effective management of the incoming...SugeridoTiempo completoTrabajar en la oficinaTurno de noche
- ...Title: WFM Enablement Specialist Location: Can be on site / Hybrid / Remote Department: Workforce Management Support Services Group is a leading U.S.-based global provider of high-touch omnichannel outsource contact center solutions. Founded in 1998, our award...SugeridoTrabajo remotoTiempo completoTrabajo híbrido
- ...businesses throughout the United States that lack access to traditional funding. WBL is a U.S. based company with a 100% remote workforce. This is a remote Contract/Consultant position. Generally, working hours will be 9:00am-6:00pm Eastern, Monday through Friday,...SugeridoTrabajo remotoTemporalContratoLunes a viernes
- ...demand by analyzing attrition trends, training capacity, and client requirements. The Forecasting Analyst will partner closely with Workforce Management, Recruitment, and Operations teams to optimize staffing strategies and reduce last-minute hiring requests. Key...SugeridoTemporalTiempo completoTrabajar en la oficinaTurno de noche
- ...and executive leadership. Drive continuous improvement, identifying gaps in workflows and collaborating across Training, QA, and Workforce to enhance results. Monitor and communicate key metrics that reflect client satisfaction, operational excellence, and team...SugeridoTiempo completo
- ...all regardless of personal characteristics and dimensions of diversity. Diversity, Equity and Inclusion is at the heart of UNFPA's workforce - click here to learn more. Disclaimer: Selection and engagement of LSC personnel may be subject to background and reference...SugeridoPrácticaTrabajar en la oficina
- ...specializing in the management of non-performing loan pools and REO. WBL is a U.S.-based company that proudly embraces a fully remote workforce. This opportunity is a Contract/Consultancy position with the flexibility of remote work. Your typical working hours will be...SugeridoTemporalTiempo completoContratoTurno de tardeFin de semanaLunes a viernes
- ...businesses throughout the United States that lack access to traditional funding. WBL is a U.S.-based company with a 100% remote workforce. The working hours for this role will be 9:00am-6:00pm Eastern time , Monday through Friday, although hours worked may be...SugeridoContratistaTemporalTiempo completoTrabajar en la oficinaDesde casaRemotoLunes a viernes
- ...businesses throughout the United States that lack access to traditional funding. WBL is a U.S.-based company with a 100% remote workforce. Generally, working hours will be 9:00am-6:00pm Eastern time, Monday through Friday, although hours worked may be greater based...SugeridoTemporalContratoDesde casaRemotoLunes a viernes
- ...language. For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English. All UNHCR workforce members must individually and collectively, contribute towards a working environment where each person feels safe, and empowered...De duración determinadaTrabajar en la oficinaRemotoInicio inmediatoVisa de trabajo
- ...to-Haves (Preferred) Experience in startup or high-growth environments. Exposure to international talent operations or remote workforce management. Familiarity with HR technology platforms and recruiting analytics. Experience improving submission-to-hire...TemporalTiempo completoRemotoLunes a viernes
- ...disasters and the impact of climate change. At WFP, people are at the heart of everything we do and the vision of the future WFP workforce is one of diverse, committed, skilled, and high performing teams, selected on merit, operating in a healthy and inclusive work...PrácticaContrato
- ...Compliance HIPAA (even if US-based client) Revenue Management Client Relationship Management P&L Ownership Workforce Optimization Multi-site Leadership Healthcare Administration Contact Center Leadership Healthcare Service...Trabajar en la oficina
- ...disasters and the impact of climate change. At WFP, people are at the heart of everything we do and the vision of the future WFP workforce is one of diverse, committed, skilled, and high performing teams, selected on merit, operating in a healthy and inclusive work...ContratoTrabajar en la oficina
- ...disasters and the impact of climate change. At WFP, people are at the heart of everything we do and the vision of the future WFP workforce is one of diverse, committed, skilled, and high performing teams, selected on merit, operating in a healthy and inclusive work...ContratoTrabajar en la oficina
- ...Lead the full-cycle recruitment process for multiple departments. Partner with senior leadership to define hiring strategies and workforce planning. Develop and execute proactive sourcing strategies to attract top talent. Conduct competency-based interviews and...Tiempo completo
Advensus
Santo Domingo de GuzmánHace un mes - ...have proven experience in a call center environment, with a strong understanding of high-volume operations, performance metrics, and workforce management. Key Responsibilities: Recruitment and Selection: Manage the full recruitment cycle, including sourcing,...Tiempo completo
NOW ANALYTICS
Santiago de los Caballeros7 días atrás - ...disasters and the impact of climate change. At WFP, people are at the heart of everything we do and the vision of the future WFP workforce is one of diverse, committed, skilled, and high performing teams, selected on merit, operating in a healthy and inclusive work...
- ...disasters and the impact of climate change. At WFP, people are at the heart of everything we do and the vision of the future WFP workforce is one of diverse, committed, skilled, and high performing teams, selected on merit, operating in a healthy and inclusive work...ContratoTrabajar en la oficina
Empleos de Workforce en Dominicana
25 vacantes
