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- ...attendance record. ~ Ability to work independently. ~ Professional demeanor. ~(If hired internally) must show exemplary quality scores throughout tenure as an agent. ~ Ability to perform other related duties and assignments as required and assigned by supervisor...SugeridoTiempo completoTrabajar en la oficinaTurno de noche
- ...a positive, results-driven team culture Performance Metrics Customer Satisfaction (CSAT) Quality Assurance (QA) Scores Average Handle Time (AHT) Service Level Agreement (SLA) Compliance Attendance & Productivity Team Engagement...Sugerido
- ...(Team Leads) overseeing customer support agents. Drive performance to meet and exceed KPIs (FRT, resolution rate, CSAT, quality scores, SLA adherence). Conduct weekly business reviews and performance deep dives. Ensure accountability at the Supervisor and agent...SugeridoTiempo completoTrabajar en la oficinaTurno de noche
- ...growth by ensuring a consistently high-quality client and talent experience. Your leadership will help maintain strong Net Promoter Scores and eliminate churn driven by quality or service issues. By building trusted client relationships and proactive success systems,...SugeridoTemporalTiempo completoRemotoLunes a viernes
- ...across your portfolio while unlocking expansion opportunities through trust and performance. You will contribute to higher Net Promoter Scores and referral-driven growth by ensuring clients consistently receive white-glove service. Your ability to execute with care and...SugeridoPrácticaTemporalTiempo completoRemotoLunes a viernes
- ...Alignment : Bridge brand expectations with creator execution for campaign success. 5. Content Review & Quality Control Review & Score : Evaluate submitted content against the campaign brief, providing feedback and scoring content for approval. Coaching :...SugeridoTrabajo remotoInicio inmediato
- ...and drive consistent follow-through. Quality Assurance & Performance Management – 10% Conduct call quality assurance reviews and score SDR performance. Enforce messaging standards and ensure adherence to sales playbooks. Provide structured feedback to improve...SugeridoPrácticaTemporalTiempo completoRemotoLunes a viernes
- ...specified timelines. Meet individual and team performance metrics, such as average handle time (AHT) and customer satisfaction scores. Qualifications And Skills High school diploma or equivalent; some college education may be preferred. Proven experience...SugeridoTrabajo por turnos
- ...have positively impacted the lives and careers of millions of users. Our 4.5-star rating on GlassDoor. Our client Net Promoter Score of 68, twice the industry average. The Position We're Looking To Hire a Golang Developer To Join Our Team. You'll Work With...SugeridoRemoto