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- ...operations Quality Assurance Reviews Conduct structured QA reviews of sales, collections, and customer service interactions Score calls, texts, and emails against established compliance and internal quality standards Maintain accurate records of all QA...SugeridoDe duración determinadaTiempo completo
- ...repetitive tasks over extended periods. Attention assessments will be applied (D2 Test / Toulouse-Piéron), along with PI Index and Wonderlic Score. Language: Intermediate-advanced English proficiency required for reporting to Dallas and communicating with sites in the U.S....SugeridoTiempo completoInicio inmediatoTurno de mañanaTurno de nocheTrabajo por turnosFin de semanaLunes a viernes
- ...capacity. The selection process will include psychometric assessments for sustained attention (e.g., D2 Test), PI Index, and Wonderlic Score. Language: Intermediate English proficiency required — ability to read manuals, write basic reports, and understand instructions...SugeridoTiempo completoInicio inmediatoTurno de mañanaTurno de nocheTrabajo por turnosFin de semanaLunes a viernes
- ...from voice Build and maintain a clear construct map connecting constructs, dimensions, indicators, survey items, and resulting scores, documented as the single source of truth for Research, Data, and AI teams 2. Instrument Design and Validation Design psychometric...SugeridoContratistaTiempo completoRemoto
- ...supervisory experience is required. ~1+ years' experience as a Quality Assurance Specialist in a call center environment, evaluating and scoring member calls ~ HS Diploma or GED or equivalent experience ~ Great people skills and ability to communicate (negative) feedback...SugeridoTiempo completoTrabajar en la oficina
- ...(Team Leads) overseeing customer support agents. Drive performance to meet and exceed KPIs (FRT, resolution rate, CSAT, quality scores, SLA adherence). Conduct weekly business reviews and performance deep dives. Ensure accountability at the Supervisor and agent...SugeridoTiempo completoTrabajar en la oficinaTurno de noche
- ...systems. Hands-on experience with data fusion and entity resolution across heterogeneous, messy inputs. Ability to reason about scoring and corroboration to separate meaningful signals from noise. Comfort working directly with investigators and analysts and...SugeridoTiempo completoRemoto
- ...fulfillment. # Meet or exceed key performance indicators (KPIs) such as conversion rates, call handling time, and customer satisfaction scores. Requirements # Senior High school graduate or equivalent (Bachelor’s degree is a plus). # Prior experience in customer...SugeridoTiempo completoTrabajar en la oficinaTurno rotativoTurno de nocheTrabajo por turnos
- ...other marketplaces through keyword and campaign performance monitoring. Success means measurable improvement in catalog health scores and advertising ROI, full ownership of the Walmart account with minimal supervision required, and strategic decision-making that goes...SugeridoTiempo completoRemotoLunes a viernes
- ...helps SMBs attract, screen and hire top talent faster by automating email, SMS, voicemail drops, interview scheduling and candidate scoring. We’re bootstrapped, ambitious, and laser-focused on delivering value to our customers. We’re looking for a driven and talented...SugeridoTiempo completoRemoto
RD$25 - RD$40 por hora
...solutions provided, and any follow-up actions. Meet or exceed performance targets, including response time, customer satisfaction scores, and chat volume goals. Stay updated on product knowledge and company policies to provide accurate and up-to-date information to...SugeridoTrabajo remotoHorario flexibleScientology
Teletrabajo5 días atrás
