...Collaborate with cross-functional teams to resolve complex customer problems. 5. Maintain a thorough understanding of company products, services, and policies. 6. Document and track customer interactions in the CRM system. 7. Proactively identify and suggest improvements to...
RD$35 000 por mes
This is a full-time remote role for a Bilingual Customer Service Representative. The Bilingual Customer Service Representative will be responsible for providing customer support, ensuring customer satisfaction, and delivering a positive customer experience. The day-to-day...
RD$37 000 por mes
...Collaborate with cross-functional teams to resolve complex customer problems.
• Maintain a thorough understanding of company products, services, and policies.
• Document and track customer interactions in the CRM system.
• Proactively identify and suggest improvements to...
RD$100 por mes
FRONT OFFICE /CUSTOMER SERVICE AGENT
• Manage calls, inbound emails and customer service inquiries (product related questions, service and general concerns).
• Generate sales leads that translate into new customers.
• Identify and assess customer needs to achieve customer...
RD$38 000 por mes
THE COMPANY
Telecom Networks is a Multilingual Contact Center and our ongoing pursuit for excellence in services is grounded in our human resources. Our mission is to provide first level Contact Center services by complying with the highest international quality standards...
...vibrant mixed-use development. Residents and guests will have access to over 15 dining... ...train all Engineering staff in Customer Service, Empowerment, Standard Operating Procedures... ...energy conservation programs.
Review all guest and meeting planner comment cards to...
...vibrant mixed-use development. Residents and guests will have access to over 15 dining... ...through revenue generation, cost control, guest satisfaction and developing employees, while... ...as required.
Ensure that training in service standards is taking place in each department...
...Santiago Center—a vibrant mixed-use development. Residents and guests will have access to over 15 dining establishments, a shopping Mall... ...Develop and maintain “no cost” benefit programs.
Monitor Service Standards by Position training program.
Participate in and monitor...
...Additional Information Operations Manager(Spanish and English)
Job Number 24060897
Job Category Rooms & Guest Services Operations
Location AC Hotel Santiago de los Caballeros, One Marriott Drive, Santiago, Dominican Republic, Dominican Republic VIEW ON MAP...
RD$50 000 por mes
...to understand their needs and develop business plans to meet them. The Key Account Manager will also provide exceptional customer service to key accounts to ensure their satisfaction and retention.
Qualifications
Analytical Skills and ability to think critically...
...in the Dominican Republic, The hotel will be an integral part of the Santiago Center—a vibrant mixed-use development. Residents and guests will have access to over 15 dining establishments, a shopping Mall, a local craft market, and an array of retail outlets, creating...
...in the Dominican Republic, The hotel will be an integral part of the Santiago Center—a vibrant mixed-use development. Residents and guests will have access to over 15 dining establishments, a shopping Mall, a local craft market, and an array of retail outlets, creating...
...SUPPORT SERVICES GROUP is a multinational CX Services company that provides Consulting, BPO, and Contact Center services, with a presence in more than 10 countries around the world.
We are looking for a Payroll Manager to manage all payroll activities and ensure...
...local suppliers in foreign currency; registering in the accounts payable module in foreign currency; following up on payments for all services and commitments of the company.
What can you expect in as a A/P International at Scandinavian Tobacco Group?
~Schedule...
...About Us: We are a service provider company that manages the customer service interaction of telecommunication, financial services, and utilities. Chosen by Mercado Magazine as one of the best companies to work for in the northern region of the country. Our focus is providing...
...lead in Dominican Republic.
What can you expect in as an IT Supporter at Scandinavian Tobacco Group?
We are looking for a service-oriented, self-employed colleague with a flexible mindset and strong communication skills. Your most important responsibilities are...
...About Us: We are a service provider company that manages the customer service interaction of telecommunication, financial services, and utilities. Chosen by Mercado Magazine as one of the best companies to work for in the northern region of the country. Our focus is providing...
RD$130 000 - RD$160 000 por mes
...DB Connectivity
• Shell scripting (Windows/Linux)
• Subversion (SVN) for Repository management
• Accessed by Eclipse/Tortoise SVN
• Amazon Web Services: configuration and deployment of compute/storage/database
• ASP/IIS configuration and deployment
• JIRA...
...the Technology areas, including Voice, WAN, LAN, PC, Laptop, Printer, Password Resets, Printers, etc.
• Interacts with Network Services, Server Services, Security Administration, and Planning/Compliance to identify and correct core problems
• Simulates or recreates...
...Position Summary :
The Human Resources Lead provides direct service to Horatio's administrative departments while also contributing to the development and maintenance of comprehensive Human Resources policies and strategies.
Responsibilities :
Advises managers...
...We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative.
The primary responsibility of this role is to interact with customers to provide information in response to inquiries about products or services...
...SUPPORT SERVICES GROUP is a multinational CX Services company that provides Consulting, BPO, and Contact Center services, with a presence in more than 10 countries around the world.
We are seeking a skilled and motivated Program Manager to lead our team in preserving...
...ABOUT US:
We build sustainable and valuable fashion brands with our proprietary cloud-based technology and services platform, create.ONE. We want to be the canvas upon which the future of this industry will be painted. We want to be its operating system. We want to...
...and vision will provide individual opportunities for everyone who joins our team - an equal opportunity to start a brand, create a service company, build a technology company or anything else that leverages our core assets. We have committed to every member of Resonance...
...JOB DESCRIPTION
About Us
We build sustainable and valuable fashion brands with our proprietary cloud-based technology and services platform, ONE . We are the canvas upon which the future of the $3T fashion industry will be painted, its operating system. We are...
...we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day...
...and vision will provide individual opportunities for everyone who joins our team - an equal opportunity to start a brand, create a service company, build a technology company or anything else that leverages our core assets. We have committed to every member of Resonance...
...we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day...
...ABOUT US:
We build sustainable and valuable fashion brands with our proprietary cloud-based technology and services platform, create.ONE. We want to be the canvas upon which the future of this industry will be painted. We want to be its operating system. We want to...
...and vision will provide individual opportunities for everyone who joins our team - an equal opportunity to start a brand, create a service company, build a technology company or anything else that leverages our core assets. We have committed to every member of Resonance...