EXECUTIVE BUTLER

Dominican Republic

Reports To: Front of House Manager > Director of Rooms

Language: Spanish required

OVERVIEW

We are conducting an urgent executive search for an experienced Executive Butler at a prestigious luxury resort in the Dominican Republic. This is a senior management role requiring a polished leader who can manage a large team and deliver a flawless, Forbes-level guest experience.

KEY RESPONSIBILITIES

Manage and develop a team of 25, including 3 Supervisors and 22 line staff
Oversee end-to-end guest experience with meticulous attention to detail
Anticipate guest needs and ensure all requests and preferences are fulfilled seamlessly
Collaborate with Rooms, F&B, Housekeeping, and Concierge to deliver cohesive luxury stays
Uphold and refine SOPs aligned with Forbes-level service standards
Coach, train, and evaluate team performance regularly

QUALIFICATIONS

3-5+ years of management experience in luxury hospitality (not a first-time manager)
Caribbean experience strongly preferred; will consider exceptional profiles without it
Luxury hotel experience is required; Forbes Five-Star is a strong plus
Background in Guest Experience, Guest Relations, Front Desk, or F&B management
Spanish proficiency essential; English preferred
Strong leadership, emotional intelligence, and a passion for elevated service

COMPENSATION PACKAGE

starts from US$1400-US$2400 per month
housing allowance
service charge
private medical insurance
developmental opportunities