- ...Company Description Telecom Networks is a Multilingual Contact Center providing outsourcing services across various sectors. With... ...agent will be responsible for customer acquisition through outbound calls and driving growth through effective communication and...SugeridoTrabajo remotoTiempo completo
- ...Position Overview The Customer Service Representative (CSR) in a call center is responsible for providing exceptional customer service to callers, handling inquiries, resolving issues, and ensuring a positive customer experience. CSRs are the frontline representatives...SugeridoTrabajo remotoTiempo completoTrabajo por turnos
- ...and architecture patterns as appropriate Respond to support calls for applications in production for quick diagnosis and repair to... ...loops throughout process Post Interview Process Feedback call on successful interview Offer released followed by contract...SugeridoTiempo completoContratoHorario flexible
- ...including self-serve public holidays) and parental leave. ~ For US employees: healthcare (including EPO, PPO and HSA), 401(k). ~ Mental-health and emotional support with therapists on call through Slack. ~ Recognized on Inc.’s list of Best Workplaces for 2023...SugeridoTiempo completoContratistaRemoto
- ...Customer-Centric Approach Whether squashing bugs or implementing new features, keep the user’s experience in mind. Take part in on-call rotations (typically one week out of the month) to learn the ropes of delivering reliable, high-quality services at scale....SugeridoTiempo completoRemotoHorario flexibleTrabajo por turnos
- ...closely with fellow team members from the product, apps, design, and QA communities of practice. You will be part of the product team (we call them SATs, the Stream Aligned Teams, as in the Team Topologies) in charge of the Onboarding, Marketing and Customer Service aspects...SugeridoTiempo completo
- ...culture of excellence by working with some of the best people in the business through frequent interactions via Gitlab, Slack and Zoom calls. ~ We strive for a culture of appreciation, including kudos, a LuminFire Welcome Box for new team members, yearly work anniversary...SugeridoTemporalTiempo completoContratistaRemotoLunes a viernes
- ...of knowledge base tech notes and articles Participation in providing training to customers as required Participate in the On-Call duty rotation Requirements: Flexible location Experience with customer facing activities in an international environment...SugeridoTiempo completoRemoto