Sales Representative

Sales Representative
Santiago de los Caballeros, Santiago, Dominican Republic
Full Time
Experienced
Innovative Chemical Products Group (ICP Group) is a leading formulator and manufacturer of specialty coatings, adhesives, and sealants serving the construction and industrial end markets. ICP Group is comprised of leading brands known for innovation, quality, and performance. Founded in 2015 and supported by a lean corporate team, ICP Group has scaled rapidly through organic and acquisition growth into one of the largest coatings, adhesives, and sealants companies in North America. ICP Group is headquartered in Andover, MA and has manufacturing and distribution sites throughout North America, Latin America, UK, Europe and the Asia Pacific region.

ICP Group is looking to identify a Sales & Technical Support Representative for our Dominican Republic Shoe and Leather Goods Manufacturing industry. You will provide customers with product knowledge, manufacturing technical support or service information to determine the appropriate products to purchase. Recommend additional products or services, introduce innovative products, rationalize the portfolio, create a one stop shop mentality while meeting customer needs. May arrange special orders, delivery, or restock merchandise if needed.

Responsibilities:

• Contact regular and prospective customers to demonstrate products, explain product features, and solicit orders
• Recommend products to customers based on customers' needs and interests
• Answer customers' questions about products, prices, availability, product uses, and credit terms
• Estimate or quote prices, credit or contract terms, warranties, and delivery dates
• Consult with clients after sales or contract signings to resolve problems and provide ongoing support
• Provide customers with product samples and data sheets
• Identify prospective customers using business directories, follow leads from existing clients, participate in organizations and clubs, and attend trade shows and conferences
• Prepare estimates, and bids that meet specific customer needs
• Monitor market conditions, product innovations, competitors' products, prices, and sales
• Conduct physical manufacturing plant surveys using a variety of equipment and tools, whilst also identifying opportunities in the production process
• Complete internal reports and clearly communicate with operations
• Prepare site survey documents and present findings to clients

Experience needed

• Experience with Adhesives, Shoe and Leather Goods Manufacturing
• Proven sales and negotiating skills in closing commercial and industrial projects
• Engaging with Owners, Plant Managers, Purchasers and Decision-Makers to optimize high performance systems
• Excellent communication and interpersonal skills
• Ability to work independently and in a team environment
• Strong problem-solving skills and attention to detail
• Ability to use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
• Ability to solve problems and decision-making
• Requires 50% travel in multi-province and major cities inside of territory
• Must be bi-lingual

ICP Group is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, or religion or other legally protected status.