Director of Operations

Company Overview:

One Park Financial (OPF) is a leading Financial Technology company dedicated to empowering small businesses by connecting them with a wide variety of flexible financing and funding options. Our mission is to provide entrepreneurs with the working capital they need to elevate their businesses to new heights. At OPF, we believe in working with high-performing individuals who are ready to play an integral part in our company's expansion. We know that our success hinges on our people, and we strive to enable them to do what they do best.

Why Join Us?

At OPF, we foster a dynamic and inclusive company culture that emphasizes collaboration, innovation, and personal growth. Our team is composed of passionate, driven individuals who are committed to making a difference. Here’s what you can expect when you join our team:

• Innovative Environment : Work with cutting-edge technology and be part of a team that is constantly pushing the boundaries of fintech.
• Professional Growth : We invest in our employees’ growth with continuous learning opportunities, training programs, and career advancement paths.
• Supportive Culture : Enjoy a supportive and inclusive work environment where your ideas are valued, and your contributions make a real impact.
• Community Focus : Be part of a company that understands the importance of small and mid-sized businesses to their communities and the nation’s financial health.
• High-Performing Team : Join a team of badasses who are committed to excellence and are integral to our company's expansion and success.

We're looking for an experienced Operations Director to join our team and help oversee the operation of our office in Santo Domingo. As Director, you'll be responsible for ensuring that our team is working effectively and delivering the high level of service that our clients have come to expect.

Responsibilities

• Ensure all operations are carried on in an appropriate, cost-effective way
• Improve operational management systems, processes, and best practices
• Help the organization’s processes remain legally compliant
• Formulate strategic and operational objectives
• Recruit, train, and supervise staff
• Find ways to increase the quality of customer service

Requirements

• Knowledge of organizational effectiveness and operations management
• Familiarity with business and financial principles
• Excellent communication skills
• Leadership ability
• Outstanding organizational skills
• Degree in Business, Operations Management, or a related field
• 3 or more years of experience
• 5 years Managing Managers
• Advanced English (Fully bilingual)
• Call Center experience
• Proven work experience as Operations Manager or similar role

Benefits

• Competitive Salary
• Commissions
• Law benefits
• Great work environment
• Growth opportunities