People Culture & Wellness Manager (SDQ)

Position Summary:

A People Culture & Wellness Manager is a strategic leader who cultivates a positive and productive workplace culture. By fostering employee well-being, engagement, and satisfaction, you'll contribute directly to the organization's overall success. As a People Culture & Wellness Manager at Horatio, you'll develop and execute innovative strategies to elevate the employee experience.

Responsibilities:

• Oversee a team of People Experience specialists to ensure that initiatives & departmental tasks are completed.
• Propose and implement initiatives to engage, develop, and motivate employees.
• Accountable for the delivery of a standardized efficient service for the People lifecycle, calendar events, as well as processes and initiatives to support the delivery of the People Experience Team
• Develop data reporting and metrics to drive strategic data insights for the organization, including the development of monthly, quarterly, and annual KPIs. 
• Promote a culture of evidence-based decision-making and data awareness. 
• Identify and systemize processes as part of providing a great employee experience using data gathered from the experience of employees.
• Work collaboratively with the Head of Recruitment to ensure that all recruits receive a smooth and effective induction and feel supported throughout the employee lifecycle.
• Coordinate the onboarding of new hires. 
• Use the Onboarding Satisfaction Survey results as a guide for future iterations and for improving the onboarding experience for new hires.
• Implement employee rewards programs that recognize performance achievements and service anniversaries. 
• Plan awesome office events and play an active role in employee celebration programs.
• Bring a positive tone to the office and advocate our fun and inclusive company culture.
• Foster a good employer-employee relationship.
• Assess employees' needs, evaluate the feedback, and translate those into actionable recommendations to improve Horatio's work environment.
• Responsible for creating and distributing employee feedback surveys. 
• Present recommendations to upper management after compiling survey results.
• Work with the Talent Acquisition team to greet candidates and develop a thoughtful and welcoming interview experience.
• Improve efficient and engaging communication across the organization.
• Effectively manage and coordinate the department's inventory and budget.

Required Skills/Abilities:

• Employee Engagement: Creating and implementing strategies to boost morale, motivation, and job satisfaction.
• Wellness Programs: Designing and managing wellness initiatives, such as fitness programs, stress management workshops, and mental health resources.
• Data Analysis: Using data to measure the effectiveness of people programs and make data-driven decisions.
• Budgeting: Managing budgets for people programs and initiatives.
• Advanced English proficiency.

Education and Experience:

• 3+ years of experience in similar roles.
• Bachelor’s Degree in organizational/Industrial Psychology, Business Administration, or related field.

Benefits:

• Insurance under ARS Humano Royal Plan (Option to upgrade to Max Royal Plan)
• Free snacks every day
• Free catered lunch every day
• Free catered dinner (for those on night shifts)
• Door-to-door transportation after 9:00 PM
• Happy hour on Fridays
• Holiday parties!
• An amazing, unique office environment (no cubes, no assigned workstations!)
• Growth and development opportunities (the most in the industry!)
• Professional development courses by leading business schools like BARNA
• Yoga and workout classes (coming soon!)
• Community service opportunities (#HoratioCares)
• Discounts at local restaurants and stores

Life At Horatio: 

• Horatio is changing the way people experience life at work. Yes, that’s right - working at Horatio is much different than anywhere you’ve ever worked. Here’s what makes our vibe different:

• Employee First (but actually...): At Horatio, we are a family and that plays into everything we do. We know that our employees are the most important part of the team and we treat them as such! Just ask any member of our team about how different Horatio has been for them and why they love it so much! Or, feel free to check out our Instagram page hirehoratiord to see it for yourself. Whether it’s the free meals, concerts, clubs, yoga classes, or awesome office vibe, there’s something for everyone at Horatio!
• Cool Clients: We work with some of the fastest-growing and innovative companies in the world — and a lot of them are startups. That means no boring scripts and repetition. Instead, you will be challenged to provide clients with ideas, feedback, and new strategies based on what you are seeing each day. You’ll get to interact with clients directly too — it could be the head of the customer experience or even the CEO!
• Growth Opportunities: We’re a fast-growing company and have a lot of opportunities for new employees to grow within. A large number of our senior managers started as associates proved themselves, and were promoted over and over again. If you are smart, hungry, and driven, the sky's the limit at Horatio!
• Wellness Program: Horatio is committed to spreading mental health awareness and promoting its importance. To take care of our people we have in-house clinical psychologists.