Customer Service Representative in San Francisco de Macoris.

About Us: We are a service provider company that manages the customer service interaction of telecommunication, financial services, and utilities. Chosen by Mercado Magazine as one of the best companies to work for in the northern region of the country. Our focus is providing our employees benefits, growth opportunities, competitive salaries and generating wellness.

Our Mission is to be a strategic partner of our clients, providing "Contact Center" and "BPO" services, with the aim of generating well-being.

Role Description:

Join us as a Customer Service Agent t in our San Francisco de Macoris office. As a Voicer Agent, you'll have the opportunity to engage in various aspects of customer interaction, which may include sales, customer service, or back-office support duties. This multifaceted role entails handling phone calls, or chats, or business processing tasks with precision and professionalism. We expect you to deliver outstanding customer service or meet sales objectives, and ensure seamless task execution tailored to the specific account you're assigned to.

Qualifications:

Strong customer service orientation
Proficiency in computer skills
Fluency in English
Ability to thrive in a team-oriented environment and collaborate effectively
Not previous experience required

What We Offer:

Lunch Allowance
Childcare Subsidy
Fully Paid Supplementary Insurance
Annual Bonus Based on Company Performance
Monthly Performance Incentive
Monthly Activities
Career Plans
Psychological Assistance Subsidy