Customer Service Position at SG Solutions English Only

Customer Service Job Opportunity in Santiago de los Caballeros, ON-SITE POSITIONS ONLY Position: Inbound Customer Service Representative with Upselling Opportunities Location: Santiago de los Caballeros (on-site)

• Salary: Starting at *220 pesos per hour, with potential to earn up to 280 pesos per hour*, including incentives
• Paid training: 175 pesos per hour. (2- 3 weeks approx.)
• Opportunities available for senior agents to take on advanced paid functions

Schedule: Work five days a week, with Saturdays included Choose your preferred day off during the weeks you work on Saturday 8AM-6PM when the daylight savings changes 9-7 Job Description: Booking appointments for a well-known company (inbound) Provide exceptional customer service via phone Handle orders, inquiries, and ensure customer satisfaction Opportunity to engage in upselling cleaning products and services Collaborate with a dynamic and supportive team to achieve performance goals Benefits: Competitive hourly wage with performance-based incentives Positive and supportive work environment Professional development opportunities Health benefits and other perks Paid lunch on Fridays Requirements: Fluent English (proficiency is a plus) Dominican ID or work permit Certificate of good conduct Excellent communication and interpersonal skills Ability to work in a fast-paced environment Previous customer service experience preferred but not required Enthusiasm for delivering outstanding service and achieving results