Bilingual Customer Service Representative - Onsite

Company Description Telecom Networks is a Multilingual Contact Center, providing outsourcing services such as Customer Service, 24/7 Answering Services, Telemarketing, Data Entry, Lead Generation, Help Desk, and Live Web Chat. With contact centers in Dominican Republic, Uruguay, Paraguay and commercial offices in Miami, FL, we offer outsourcing services with multilingual operators for the demanding markets of the USA, Israel, Canada, and Europe. Role Description This is a full-time on-site role for a Customer Service Representative to work onsite in Santiago de los Caballeros. The Customer Service Representative will be responsible for providing exceptional customer service and support, ensuring customer satisfaction and positive customer experience through effective communication and problem-solving skills. Qualifications Excellent customer service and communication skills English proficiency Willing to work onsite (commute to Gurabo) Strong attention to detail and problem-solving skills Ability to work in a fast-paced environment and multitask effectively Bachelor's degree in related field or equivalent work experience Benefits Competitive Salary + Loyalty Bonus + Hiring Bonus + Incentives. (up to 50K DOP monthly) Long-term service Goals and training to achieve them A multicultural team to work with Professional growth Excellent organizational environment Challenge your skills Don't miss out this opportunity and apply to work with us.!